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Look for colour–coded red, amber, green and blue logo

Edited by Jane Hill: People in need of medical attention should ‘Choose Well’ in winter months especially, according to a major new campaign by NHS Suffolk, to help alleviate the pressure on the local NHS.
Buses in Suffolk are displaying messages that urge people to choose the right NHS service if they become unwell or are injured – using a colour–coded red, amber, green and blue ‘thermometer’ logo.
The campaign is backed by printed information that will be distributed across public places around the county, such as GP surgeries and libraries, to fully explain why it is important that people go to the right place for treatment.
Sandie Robinson plans and manages the commissioning of emergency healthcare services at NHS Suffolk. She said: “Pressures on local health services will inevitably begin to increase as the winter arrives. Many inappropriate calls are made to 999 and unnecessary trips are taken to A&E – which is something we want to avoid happening this year. We want to ensure people choose the right service for their needs, and that emergency services are freed–up to treat people who really do have an emergency.”
“Some patients may not realise that their symptoms could be treated by other NHS services. Choose Well helps people understand what is available and how choosing the right one means they will get the best treatment.”
How to choose well
- Self–care – treat minor illnesses or injuries themselves,
- Call NHS Direct – for round–the–clock health queries and information about local services [see below for number],
- Local pharmacist – advice for treatment of common winter illnesses and the best medicines to use,
- Visit their GP – for medical advice, examinations or an illness or injury that require prescriptions,
- NHS walk–in centre – treats minor illnesses and injuries that do not require an A&E visit and without the need an appointment. There are three minor injuries units in the NHS Suffolk region, in Felixstowe, Ipswich and Haverhill – all three open seven–days–a–week, including public holidays,
- A&E or dial 999 – for serious illness or injuries considered to be critical or life–threatening.
As well as free and confidential health advice from their pharmacists, people can also refer to the NHS website at: www.nhs.uk to check their symptoms or, alternatively, telephone NHS Direct on: 0845 46 47 at any time of the day or night.
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One–in–ten local mothers with post–natal depression

Edited by Nick Adams: The plight of an estimated 97,500 people in Suffolk with a common mental health problem is highlighted in NHS Suffolk’s Annual Public Health Report, which looks in detail at the challenges faced by the county now, and in the future.
Key facts published in the report include:
- people who are unemployed are twice as likely to have depression,
- one–in–ten of Suffolk’s children has a common mental health problem,
- children from poorer households are three–times more likely to have mental health needs, as poverty is a major cause of mental ill health,
- one–in–ten of Suffolk’s mothers suffers from post–natal depression,
- mental ill health is more common amongst black and minority ethnic groups and people who are gay, lesbian and bisexual. Prisoners and refugees are particularly vulnerable,
- medical symptoms with a psychological cause cost NHS Suffolk around £102 million each year,
- more than 10,000 people in Suffolk have dementia,
- mental ill health costs Suffolk’s economy an estimated £898 million every year, while around 81,600 work days are lost annually because of mental health problems.
Dr Peter Bradley, director of public health with NHS Suffolk and Suffolk County Council, said: “The county already has lots of examples of good practice for helping patients with these particular types of problems. What we want this report to do is encourage discussion on how we can further develop these initiatives to ensure that everyone with a mental health problem is given the help and support that they need.”
Visit NHS Suffolk online at: www.suffolk.nhs.uk.
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Project provides financial advice and help with forms

Edited by Jane Hill: A new benefits service has recently been launched for people with cancer, and their families, who have money worries.
The Suffolk County Council and Macmillan Cancer Support service will provide support and financial advice as well as home visits to help individuals fill in forms.
Claire Tolliday, head of financial inclusion and advice at Suffolk County Council, said: “We are proud to be working in partnership with Macmillan to deliver this much needed service to people in Suffolk. A diagnosis of cancer can have devastating financial consequences and people often do not know how to get help, or have the energy to navigate their way through the system and fill out all the paperwork. We will be there to support and help them.”
Referrals, to the scheme, can be made either by professionals, such as GPs and hospital staff, or, telephone: [01473] 581755.
The project will be eventually rolled-out across the whole of Suffolk.
For further information visit Suffolk County Council’s website: www.suffolk.gov.uk.
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